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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chris Klingerman

February 4, 2023

3  out of  5 rating by Chris Klingerman
"It's not OPEN SATURDAY'S which website says it is..."

Kassandra Lukacs-Nagy

January 13, 2023

5  out of  5 rating by Kassandra Lukacs-Nagy
"I recently switched to State Farm from Geico. Destiny DeFuso was very professional and accommodating. She was able to give me the same coverage and amenities and saved me over $300 on my 6 month policy quote. Not to mention, she even contacted PENNDOT for me and made the transition that much smoother! I highly recommend anyone and everyone who needs insurance to contact Destiny DeFuso at State Farm!"

Debbie Yeager

December 15, 2022

5  out of  5 rating by Debbie Yeager
"I have been a State Farm customer for years and I am a very happy customer! Also, I have to mention that dealing with Jennifer Bogert is a complete joy! She is the best and always takes care of my issues quickly and easily! Thank you Jennifer for all you do!!"

Chelsea Ott

November 18, 2022

5  out of  5 rating by Chelsea Ott
"Jen is my go to when I am adding a property or car to my policy! She is prompt , professional, and very helpful. She is always upbeat and cheerful; ready to find you the best coverage for the right price! It is always a breeze getting what I need done so that I may have peace of mind and know that I am covered! Thank you so much ! I truly recommend!"

Sean Epp

October 14, 2022

5  out of  5 rating by Sean Epp
"Great customer service. Saved us money instantly and got us better coverage."

Aerica Kristen Richardson

September 28, 2022

5  out of  5 rating by Aerica Kristen Richardson
"I can't say enough good things about this office!! The staff are always kind, knowledgeable, and helpful!!! We have been happy customers for over 5 years! We truly love and appreciate the staff in this office!!! I'd give them 10 stars, if that was possible!!!!"

Borg Golten

September 27, 2022

5  out of  5 rating by Borg Golten
"great price and the customer service is excellent"

Angel R

October 13, 2021

5  out of  5 rating by Angel R
"Best Statefarm office in the Luzerne County, I've tried others. Jennifer and Cristal are great, extremely professional and joyful. They always go the extra mile but most importantly they carry a joyful energy which is contagious. Grateful to have them handle any insurance needs."

Kelly Smith

July 28, 2021

5  out of  5 rating by Kelly Smith
"Professional, excellent communication, timely responses, great service, and fantastic prices. Definitely recommend!"

Jim

July 1, 2021

5  out of  5 rating by Jim
"Awsome people! Destiny is the best, you could tell they really care about your well-being. Glad I made the switch!"

Hanna Edwards

June 30, 2021

5  out of  5 rating by Hanna Edwards
"I have been with a few different insurances but could never found one that fit all the qualities i wanted until i switched to state farm. My agent always emails or calls me back as soon as possible and always goes above and beyond to make sure i am satisfied. There are not a lot of things we can control in this world so having somebody to make this a lot easier is amazing and relieves a lot of stress! I do recommend people to switch and am glad i did!"

Kassie Mandak

May 18, 2021

5  out of  5 rating by Kassie Mandak
"Destiny is amazing! She's always been a good friend of me and my fiances. I never wanted to get my car insurance changed in my life but after sitting with Destiny she truly helped us save money. I cant thank her enough for all her help. Truly she's a sweetheart ill highly recommend her!"

Becca Esser

March 1, 2021

5  out of  5 rating by Becca Esser
"Absolutely love Destiny very professional sweet and helpful. Got me take care of quick and easy. I am absolutely thrilled over the moon due to how inexpensive this insurance was compared to my previous insurance company. Thank you so much God bless you all."

Osiris Jaquez

February 23, 2021

5  out of  5 rating by Osiris Jaquez
"By far this is the best agent out here in PA could not ask for a better service, working with destiny was fast and easy. the best i'll recomend her to all my friends and families."

Tina Tremblay

February 3, 2021

5  out of  5 rating by Tina Tremblay
"I went with State Farm Ins. It was half the price as my old insurance and even more coverage. Thank you Jennifer your the best sales person yet. You answered all questions I had and made it easy to switch,"

Michelle

February 2, 2021

5  out of  5 rating by Michelle
"Quick and easy process to sign up and agents are very nice!"

Sweetz Wild

February 2, 2021

5  out of  5 rating by Sweetz Wild
"Jen was very helpful and professional and very fendly. she awesome...."

rudie6179

January 13, 2021

5  out of  5 rating by rudie6179
"I recently switched to State Farm after many years with Nationwide. Destiny DeFuso is the best!! She was very professional and accommodating. She was able to give me the same coverage and amenities with barely an increase in my monthly payment. She even contacted PENNDOT for me and made the transition that much smoother. I already have renters insurance and she was able to give me a better policy. I highly recommend anyone and everyone who needs insurance to contact Destiny DeFuso at State Farm!"

Lj Cunningham

January 12, 2021

5  out of  5 rating by Lj Cunningham
"The staff at this State Farm office are always friendly, helpful, quick to take care of needs, always have a smiling face, and always make it a pleasant experience! Definitely will be recommending them to anyone looking for insurance!"

Cammie G

November 30, 2020

5  out of  5 rating by Cammie G
"In my experience, Len Mudlock State Farm Insurance has provided prompt and friendly service. The team is very knowledgeable!"

Lana Ridall

November 26, 2020

5  out of  5 rating by Lana Ridall
"Absolutely love this office and working with Jennifer! She’s the best! When I had to have my car towed she handled making sure I was reimbursed and even contacted the tow company for the receipt since I didn’t have a printed copy. She definitely goes above and beyond to make I’m taken care of!! We won’t be going anywhere else for our insurance needs as long as we have her!"

Brian Weidlich

November 24, 2020

5  out of  5 rating by Brian Weidlich
"Lenny and Jen have provided a service above and beyond expectations. Highly recommend for responsiveness and price point. Well done!"

Jeff Herbert

November 16, 2020

5  out of  5 rating by Jeff Herbert
"The folks at Len Mudlock are great to work with. Always responsive and very knowledgeable. They offered a few options in my situation to save me a few bucks on my insurance. If you're in the market for insurance, or looking for some options to save some money, I'd highly recommend you call Len's office."

Mike Z

November 15, 2020

5  out of  5 rating by Mike Z
"Great service. Called for insurance was given great rates for home and auto and was insured within 2 hours!"

Jesse Tetlak

November 14, 2020

5  out of  5 rating by Jesse Tetlak
"Their customer service is detailed, prompt, and courteous."